Reports and Policies

Masala Machine is a trusted manufacturer and supplier of food processing machinery, committed to quality, precision, and reliability. We design and produce high-performance machines for spice processing and related food industry applications.

No Return Policy

All machines and equipment sold by Masala Machine are strictly non-returnable. Once the product is delivered to the buyer, it cannot be returned under any circumstances.

Check Before Accepting Delivery

Buyers are advised to inspect the machine thoroughly at the time of delivery. After the delivery is accepted, Masala Machine will not be responsible for any damage, defect, or issue reported later.

No Refund Policy

We do not offer refunds on any machinery or equipment once purchased. All sales made by Masala Machine are final and irreversible.

No Exchange Policy

Products once sold cannot be exchanged for any other model or machine.

Delivery Acceptance = Final Approval

Once the buyer or their authorized representative signs or acknowledges the delivery, it is considered final acceptance of the product in good condition.

Used, Damaged, or Installed Machines

Any product that has been:

• Used
• Installed
• Modified
• Damaged due to mishandling

will not be eligible for return, refund, or exchange under any situation.

Custom-Made Machines

All customized or special-order machines are strictly non-returnable.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Masala Machine
Email: support@creatureindustry.com
Phone: +91-9555542745